Contact Slab Guard Arizona

Reach us by phone or email. Tell us what you noticed around your home, and we will take it from there. The quickest way to reach us is a phone call, and email works well when you want to send photos or a water bill along with your message.

What Happens When You Call

When you call, we start by listening. We ask what you noticed, where you noticed it, and when it started. A warm patch on the floor, the sound of running water with every tap off, a damp spot on flooring, or a water bill that climbed for no clear reason all point in the same direction, and the details you give us shape what we look for when we arrive.

Every visit starts the same way, with a meter check. We shut off all water in the home and watch the meter. If the meter keeps moving with every tap off, water is leaving the system somewhere hidden, and a leak under the slab is the likely cause. The meter check confirms that a leak exists before we spend time hunting for its exact place.

Then we locate the leak. We combine listening gear, thermal imaging, pressure testing, and moisture readings to narrow the leak to one place, then mark that spot on the floor. Listening gear picks up the sound of water escaping through a small opening. Thermal imaging shows the warmth of a hot-line leak through the floor. Pressure testing tells us which line loses pressure. Moisture readings confirm the wet ground beneath. No single reading decides anything on its own. The methods have to agree before we open any concrete.

Once we know where the leak sits, we walk through the options with you before any repair work starts. A single leak in a line that is otherwise sound usually fits a spot repair, where we open a small area of slab at the leak and replace the damaged section. A line that has leaked before, or that loses pressure along its length, usually fits a reroute instead. You decide the next step with the full picture in front of you.

What to Tell Us When You Call

The more you can tell us, the faster the visit goes. Start with the signs you noticed. A warm spot on the floor points to a leak on a hot water line. The sound of running water when every tap is off means water is moving somewhere it should not be. A damp or stained patch on flooring marks the area above the leak. A water bill that climbs without a change in how you use water is a strong sign, and a meter that keeps moving with all water off is another. One sign alone does not prove a leak, so tell us about every sign you have seen, even the small ones.

It also helps to know when you first noticed each sign, and whether it has grown worse since. If you know where your main water shutoff sits, tell us, so we can start with a meter check right away when we arrive. Set aside a recent water bill so we can see the change in use, and clear the area around any warm or damp spot so we can reach the floor. If you took photos of damp patches or stains, send them by email before the visit. They tell us where to start looking.

How to Reach Us

Call us at (480) 681-1950 when you want to talk through what you noticed and set up a visit. A phone call is the best way to reach us when water is running where it should not be, or when you need an answer the same day. Tell us what you saw, and we will talk through what happens next.

Email us at info@slabguardarizona.com when you have photos, a water bill, or a question that does not need an answer right away. Photos of damp patches, stains, or a warm floor help us understand the problem before we arrive, and a recent water bill shows the change in use. Write down when you first noticed each sign and include that in your message.

Slab Guard Arizona
1804 E Southern Ave
Tempe, AZ 85282, USA
(480) 681-1950
info@slabguardarizona.com

Where We Work

We serve homeowners across the whole state of Arizona, from our office in Tempe. Our service area covers the Phoenix valley, Tucson, and the cities and towns in between, and you can see the full list on our service areas page. If you live in Phoenix, Tucson, Mesa, or Tempe, we work in your area, and the same holds for the smaller towns around them.

Slab leaks look the same wherever they happen, but the ground under each home is different. Desert soil, summer heat, and hard water all wear on the copper lines under a slab, and older homes in established neighbourhoods face different risks from newer homes on the edge of town. Tell us where you live when you call, and we will bring the picture of your area with us when we arrive.

Find Our Tempe Office

Our office sits at 1804 E Southern Ave in Tempe, AZ 85282. The map below shows the spot. Most of our work happens at your home, not at the office, so call or email first rather than dropping in unannounced.

Frequently Asked Questions